Privacy policy.

NatPak Packaging Privacy Policy

1. Introduction

NatPak Packaging ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We collect personal information necessary for us to provide our products and services. This may include, but is not limited to:

  • Name

  • Contact information (such as address, phone number, email address)

  • Payment details

  • Business details

  • Order history

We collect personal information directly from you through various means, including:

  • When you inquire or place an order

  • Through our website, email, or phone communications

  • When you participate in promotions or surveys

3. Use of Personal Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you about your orders, products, services, and promotions

  • Improve our products and services

  • Comply with legal and regulatory requirements

4. Disclosure of Personal Information

We may disclose your personal information to:

Third-party service providers who assist us in operating our business (such as delivery services, payment processors, and IT support)

Regulatory authorities, if required by law

Any other entities with your consent or as required or authorised by law

We ensure that third parties who handle or obtain your personal information are bound by appropriate confidentiality and privacy obligations.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:

Implementing physical, electronic, and managerial procedures to safeguard the information we collect

Regularly reviewing our security measures to ensure they remain effective

6. Cookies and Website Analytics

Our website may use cookies and other analytical tools to enhance your user experience. Cookies are small text files that are placed on your device to collect information about your usage of our website. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

NatPak Packaging

Phone: 0451 007 605

Email: natpak.packaging@hotmail.com

We take your privacy seriously and will address your inquiries and concerns promptly.